We are committed to keeping you and our team safe during these unprecedented times. We are taking many additional steps to ensure you may enjoy our property and our facilities in a clean and safe environment.
TRAVELER INFORMATION
Our commitment to keep you safe
BACC Hotels will continue to operate with an increased attention to the health and well-being of our valued guests and staff, and will honor the reservations of our current and future guests.
In an effort to reduce risk to our loyal guests and associates, we have put the following protocols in order and will continue to follow them through these unprecedented times:
Disinfect all public areas, including door handles, front desk areas and restrooms each hour
Provide brand new, unused plastic room keys for hotel guests
Require our team to sanitize through hand washing or use of hand sanitizer between each guest
Encourage team members to stay home if they feel sick (as it relates to COVID-19 we have advised the staff to notify their manager if they or somebody they live with has been in contact with anyone infected with the virus)
BACC Hotels will continue to follow the World Health Organization recommendations for deep cleaning our properties.
We understand that given these unique circumstances, you may find yourself in a position where you are unable to keep your original travel plans. We remain committed to offering you flexible booking options for all existing and new reservations. If you need to make adjustments to your reservations, please contact our team and we will glady assist.
Thank you for your loyalty and committment to our properties. We will travel again, and when we do, we can't wait to welcome you at BACC Hotels.